Shenzhen Taineng Jikang Technology CO.,Ltd

Product issues


1. Q:What is the material of memory foam pillow core? 

A:Memory foam pillow core is mainly composed of 98% polyurethane


2.Q: What's the Minimum Order for this item ?

A:Moulded foam pillow core, sewn outer cover, finished product packaging in one line


3.Q:Is the color of the pillow core optional?

A: The default color is yellow because the memory foam pillow will slowly oxidize with the slow contact of air. Yellow is used to slow down the yellowing speed, but white, black and purple can be used


4. Q:Does the product foam have small pores and gaps?

A: The inner core of memory foam pillow is formed by abrasive foaming at one time, and mold foaming is inevitable to foam small holes. This is also one of the methods to identify sponge and memory foam pillow. It is normal to have holes in the inner core


5.Q: Does the pillow turn yellow?

A: Memory foam pillow is cream white in its natural color. It is added with light yellow to avoid oxidation. Yellowing is normal and will not affect normal use; After a period of use, pillows will slowly oxidize due to contact with space, which will not affect product quality and structure; In addition, we have an inner sleeve to protect the cotton core, reduce the degree of oxidation, and avoid being exposed to the air for too long, which can slow down the yellowing speed of the memory foam pillow


6.Q: Springback

A: The correct measurement method is to take off the coat, press the top of the cushion core to the bottom and hold it for 10 seconds, then release the hand to see the slow rebound effect of the memory foam pillow. Since the memory foam pillow cotton has temperature sensitivity, the change of temperature sensitivity has an impact on the rebound, so the rebound time is different from season to season, which is normal and does not affect the use


7.Q: Can memory foam pillows dry? Or washed with water? 

A: Memory foam pillows are not allowed to be washed and exposed to the sun, because memory foam pillows have strong water absorption. They cannot be dried for a long time after washing and cannot be exposed to the sun, which will damage the molecular structure, lead to structural instability and loss of the original texture, or even damage the pillow core


8.Q: Does the product have a taste?

A: When the product is first made, there will be a smell. We will take 3-5 days for the exhaust fan to dissipate the smell, so you are not worried about the smell of the goods. If you are worried, you can add charcoal bags to the product to remove the smell.


9.Q: Why are the color codes of each batch of fabric different? 

A: The quantity of materials added each time is different, and there may be slight errors in the application of dyes. Moreover, the temperature of each dyeing process is not exactly the same, and color difference is a normal phenomenon.


10.Q: What are the ingredients of a pillowcase?

A: Usually, the fabric composition of our pillowcases is mainly 65% polyester and 35% cotton. If you are making Amazon, as per US customs policy, we do not recommend fabrics containing cotton. We recommend all polyester fabrics. Nylon spandex, which are thin but contain ice silk, has a cool and elastic feel but does not directly reflect it.


11.Q: Where are the selling points of memory foam pillow products?

A: Compared to regular pillows, it mainly serves as a support for cervical protection and can be suitable for three sleeping positions: supine, lateral, and prone. The product is designed according to ergonomics, making it look more high-end and comfortable, with a sense of technology.


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